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RainMaker Securities' firm-wide business contingency plan is to respond to a Significant Business Disruption (SBD) by securing employees’ safety and firm property, making financial and operational assessments, promptly recovering and resuming operations, protecting all of the firm’s books and records, and allowing us to transact business with proper controls. Significant Business Disruptions (SBDs) Our plan anticipates two kinds of SBDs, internal and external. Internal SBDs affect only our firm’s ability to communicate and do business, such as a fire or power outage in one of our facilities. External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a city flood, or a wide-scale regional disruption. Our response to an external SBD relies heavily on the availability of other organizations, particularly our market data providers. Approval and Execution Authority RainMaker Securities' BCP plans are reviewed and approved by the respective Senior Management annually. Plan Location and Access Our firm will maintain copies of its BCP plan and the annual reviews, and the changes that have been made to it for inspection by regulators. Members of the BCP Team have additional copies of the plan stored off-site. Business Description RainMaker Securities is a diversified financial services firm headquartered in Chicago, consisting of four primary service areas:
Office Locations Our Firm has one primary office located in downtown Chicago. Our primary office location is 500 N Michigan, Suite 300, Chicago, IL 60611. Alternative Physical Location(s) of Employees In the event of an SBD, we will move our staff from affected offices to the closest of our unaffected office locations. If none of our other office locations is available to receive those staff, critical employees will be instructed to work from home. Data Back-Up and Recovery (Hard Copy and Electronic) RainMaker Securities uses a third party provider to back up its electronic records on a nightly basis. These backups are stored off-site and retrieved on an as needed basis. In the event of an internal or external SBD that causes the loss of our paper records, we will physically recover them from our back-up site. If our primary site is inoperable, we will continue operations from our back-up site or an alternate location. For the loss of electronic records, we will either physically recover the storage media or electronically recover data from our back-up site, or, if our primary site is inoperable, continue operations from our back-up site or an alternate location. Financial and Operational Assessments Operational Risk In the event of an SBD, we will immediately contact our electronic file services provider, and our email provider, to identify what means will permit us to communicate with our customers, employees and critical business constituents including the SEC and FINRA. Although the effects of an SBD will determine the means of alternative communication, the communications options we will employ will include our Web site, telephone voice mail, and message blasting capabilities. In addition, we will retrieve our key activity records as described in the section above, Data Back-Up and Recovery (Hard Copy and Electronic). Financial and Credit Risk In the event of an SBD, we will determine the value and liquidity of our investments and other assets to evaluate our ability to continue to fund our operations and remain in capital compliance. We will contact our critical banks, and investors to apprise them of our financial status. If we determine that we may be unable to meet our obligations to those counter-parties, or otherwise continue to fund our operations, we will request additional financing from our bank or other credit sources to fulfill our obligations to our clients. If we cannot remedy a capital deficiency, we will file appropriate notices with our regulators and immediately take appropriate action. Mission Critical Systems Our firm’s “mission critical systems” are those that ensure prompt and communications with our constituencies - clients, investors and regulators - as well as ensure proper preservation of client records and legal and regulatory documentation. We will use our mission critical database to maintain, verify and reference mission critical applications firm wide. We have primary responsibility for establishing and maintaining our business relationships with our clients and have sole responsibility for our mission critical functions of order taking, entry and execution. Recovery-time objectives provide concrete goals to plan for and test against. They are not, however, hard and fast deadlines that must be met in every emergency situation, and various external factors surrounding a disruption, such as time of day, scope of disruption, and status of critical infrastructure—particularly telecommunications—can affect actual recovery times. Alternate Communications Between the Firm and its Clients and Employees Clients We currently communicate with our customers using the telephone, e-mail, our Web site, fax, U.S. mail, and in-person visits at our firm or at the other’s location. In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party. Options would be available to check on the status of systems and facility access, speak with a Command Center Analyst, or to leave a message with a member of the I.T. Department or Disaster Recovery Office. Employees We currently communicate with our employees using the telephone, e-mail, and in person. In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party. We will also employ a call tree so that senior management can reach all employees quickly during an SBD. The call tree includes all staff home, office, pager and cell phone numbers. Options would be available to check on the status of systems and facility access, speak with a Command Center Analyst, or to leave a message with a member of the I.T. Department or Disaster Recovery Office. We are also exploring the capability of an emergency notification system that would blast messages to all the devices listed above.
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